Frequently Asked Questions
Everything you need to know about your AMUR experience.
What is the AMUR shipping policy?
We offer standard and expedited shipping worldwide. Orders are typically processed within 1-2 business days, and tracking information is sent via email as soon as your package departs our warehouse.
How do I initiate a return or exchange?
We accept returns on unworn items with original tags attached within 30 days of delivery. To start a return, visit our online portal and enter your order number and zip code.
How can I ensure I am ordering the correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our stylists for personalized advice.
Are AMUR's materials sustainably sourced?
Yes, sustainability is at our core. We prioritize organic cotton, recycled fibers, and responsibly sourced silk to ensure our fashion footprint is as light as possible.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Can I modify or cancel my order after it has been placed?
Because we aim to ship orders as quickly as possible, we can only accommodate changes or cancellations within 60 minutes of purchase. Please contact our support team immediately for assistance.